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On this page, you will find information about:

  1. How Läkarintyg Sverige AB processes your personal data in journal and booking systems.
  2. Cookies on the website lakarintyg.se

Privacy Policy

Below is a description of how Läkarintyg Direkt, Läkarintyg Sverige AB, org nr 559388-1641 (“LSAB”) collects and processes your personal data. LSAB’s operations include issuing medical certificates, medical assessments, and testing but do not provide treatment or prescribing medical care. To conduct our operations and ensure the quality of our services, we need to collect information about your health, and sometimes your current work situation and social circumstances.

Collection of Personal Data

From You

When booking, we collect your name, personal identification number, email address, phone number, the service you booked, and any information you choose to enter in the comment field. We also collect information through physical examinations, verbal consultations, and any documentation you choose to share with us. Information and documentation received via mail, email, or phone are recorded if we deem them medically relevant.

From Other Parties

With your consent, we may collect information about you and your health from other parties if:

  • Supplementary examinations are needed, such as laboratory tests, physiological examinations, and X-rays
  • Records from previous healthcare contacts are needed, such as medical notes or previous certificates
  • Information from relatives is needed to get an extended background in a case and confirm the current status
  • Information from employers is needed to get an extended background in a case and to confirm the current status

All information resulting from this, which we consider medically relevant, is recorded.

Purpose and Legal Basis

Medical Quality

The primary reason for processing your personal data is to ensure that the correct information is certified and that an accurate medical assessment is made. We do not process particularly sensitive data that is not relevant to the assessment, such as religion, sexual orientation, or political affiliation. Data related to criminality is also particularly sensitive and is processed and documented only if it is essential for medical assessment, such as in driving license certificates concerning alcohol, drugs, or psychiatric diagnosis. Exceptions for processing data related to religion may be necessary in some cases, such as when religious affiliation prevents vaccination or blood transfusion.

Legal Obligation

How we must and are allowed to process your data is regulated by the Patient Data Act (SFS 2008:355) and the National Board of Health and Welfare’s regulations and general advice on record-keeping and the processing of personal data in healthcare (HSLF-FS 2016:40), as well as the Accounting Act (SFS 1999:1078).

Contract Fulfillment

To manage accounting and financial compensation related to your case, we may need to specify one or more of the following sensitive data in financial records:

  • Action
  • Name
  • Personal identification number

Balancing of Interests

In addition to the above, we may also process information for statistical purposes for marketing based on a balancing of interests.

Disclosure of Personal Data

We may disclose your personal data:

  • To you upon request
  • To other healthcare providers who request the information, but only with your consent
  • In connection with financial administration. Information that may be included is the type of service provided, name, and personal identification number
  • To external service providers such as IT services
  • To competent authorities, such as the Swedish Transport Agency
  • To your employer, with your consent

Transfer to Third Countries

We strive never to disclose your personal data to third countries outside the EU/EEA. However, should it become necessary, for example, to carry out an essential delivery, we guarantee that the party meets the highest possible security standards, such as TADPF.

Data Retention Minimization

Under the Patient Data Act (2008:355), we have a legal obligation to retain your medical record for at least 10 years after the last entry was made. In addition, we do not store your data longer than necessary for each specific purpose.

List of Data Processors

Booking System

  • Cliento AB (name, personal identification number, address, phone number, email, and any information you choose to share in the booking comment)

Accounting Software

  • Fortnox AB (invoices and receipts may include name, personal identification number, and service description)

Email Provider

  • Google (The content you email us is stored)

Medical Record System

  • CompuGroup Medical Sweden AB

Digital Certificate Management

  • Inera AB (The Webcert service is used to submit certificates to the Swedish Transport Agency)
  • TellusTalk AB (Used to securely transfer certificates and other sensitive information digitally)

Laboratories and Radiology

  • Karolinska University Laboratory (laboratory analysis)
  • Unilabs AB (laboratory analysis and radiology)
  • SYNLAB Sverige AB (laboratory analysis)
  • Evidia Sverige AB (radiology)

Order of Tests and Radiology

  • InfoSolutions Sverige AB (lab portal)

Payment Solutions

  • PayEx Sverige AB (Card payments. Name and service description are stored)
  • Skandinaviska Enskilda Banken AB (Swish payments)

Phone Switchboard

  • Telness AB

Your Rights

You have the right to:

  • Information about what personal data we process and for what purpose
  • Access your data
  • Request correction of incorrect or incomplete information. However, under the Patient Data Act (SFS 2008:355), we cannot delete your medical record without special permission.
  • Withdraw any consent
  • Refuse direct marketing
  • Submit complaints to the Data Protection Authority

Contact

Feel free to contact us if you have questions or complaints regarding our processing of your personal data.

Email: info@lakarintyg.se
Phone: 08-710 99 90

Cookies on the Website

By accepting the use of cookies on this website, you consent to us storing cookies on your device and processing information collected via these cookies in accordance with our privacy policy. We use cookies to improve your experience and to understand how the website is used.

What Types of Cookies Do We Use?

Necessary Cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences or filling out forms.

Analytics and Statistics Cookies

These cookies help us understand how visitors interact with the website by collecting and reporting information anonymously.

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Marketing Cookies

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Manage Your Cookie Settings

You can change or withdraw your consent at any time by adjusting your browser settings. Please note that some features of the website may be affected if you choose to block certain cookies.

Processing of Personal Data

We care about your privacy and handle all personal data in accordance with applicable legislation (GDPR). For more information on how we process personal data, see our full Privacy Policy.

Source: Swedish Post and Telecom Authority 

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